We’re hiring! Opportunity for a remote Project Manager

19.10.2020

We have an exciting opportunity for a project manager to help us deliver a world-class experience to our clients. 

About Juno 

Juno Web Design is a leading Shopify Plus agency, committed to working with fast-growing brands to help them create an outstanding online shopping experience. With offices based in Nottingham and London, our team of 30+ has worked with some of the UK’s biggest brands, including Hanon Shop, Chinti & Parker, Ally Capellino, Mountain Equipment, Nottingham Forest, Warners Gin, Herman Miller, John Norris, and many, many more.

About the role 

As a project manager, you’ll be building relationships with our Shopify Plus clients, overseeing projects from the early onboarding stages right through to launch – and beyond. 

Responsibilities:

• Managing client communications on a day-to-day basis, providing a supportive and enthusiastic point-of-contact for the company. 
• Overseeing projects, retainer work and ad-hoc tasks, including briefing the developers and designers.
• Updating clients about the progress of their work.
• Making sure work is delivered on time and on budget, holding people accountable where necessary. 
• Working with new leads and potential clients in sales chats to educate them about Juno’s offering.
• Creating growth strategies and generating ideas for how a client’s time can be used. 
• Managing retainer budgets, ensuring work doesn’t exceed a client’s budget and advising where more time needs to be purchased.
• Handling quotations, negotiation and contract signings. 
• Acting as an expert in Shopify Plus and ecommerce as a whole, keeping up to date with the latest industry trends. 
• Working with senior management to improve internal processes. 

Who we’re looking for:

• 2+ years working as a project manager or account handler, preferably in a busy agency environment. 
• 2+ years working in ecommerce. 
• Experience working with stakeholders.
• Comfortable in a fast-paced environment. 
• Someone with a positive, personable attitude that loves to build relationships. 
• A big-picture thinker that can help clients grow their business post-launch. 
• An organised, passionate self-starter with an eye for details and the ability to spot problems early on in a project. 
• A problem solver that doesn’t shy away from complex issues – someone who will find creative solutions, educating themself where necessary. 
• A confident presenter with exceptional communication skills, capable of selling Juno to new leads. 

Brownie points: 

• Experience with Shopify Plus. 
• Experience with other ecommerce platforms, such as Magento, BigCommerce, Salesforce Commerce Cloud, etc. 
• Experience with re-platforming web stores. 
• Experience with iPaaS or integration software. 

Benefits: 

• A competitive salary
• Work from anywhere! 
• Flexible hours
• Access to Perkbox
• Regular office outings (on-hold during the pandemic)
• Work with some of the industry’s most exciting brands

To apply, simply send your CV and cover letter to careers@junoecommerce.com