We have an exciting opportunity for a project manager to help us deliver a world-class experience to our clients.
About Juno
Juno is a leading Shopify Plus agency, committed to working with fast-growing brands to help them create an outstanding online shopping experience. With offices based in Nottingham and London, our team of 30+ has worked with some of the UK’s biggest brands, including Hanon Shop, Chinti & Parker, Ally Capellino, Mountain Equipment, Nottingham Forest, Warners Gin, Herman Miller, John Norris, and many, many more.
About the role
As a project manager, you’ll be building relationships with our Shopify Plus clients, overseeing projects from the early onboarding stages right through to launch – and beyond.
Managing client communications on a day-to-day basis, providing a supportive and enthusiastic point-of-contact for the company.
Overseeing projects, retainer work and ad-hoc tasks, including briefing the developers and designers. Updating clients about the progress of their work.
Making sure work is delivered on time and on budget, holding people accountable where necessary.
Working with new leads and potential clients in sales chats to educate them about Juno’s offering.
Creating growth strategies and generating ideas for how a client’s time can be used.
Managing retainer budgets, ensuring work doesn’t exceed a client’s budget and advising where more time needs to be purchased.
Handling quotations, negotiation and contract signings.
Acting as an expert in Shopify Plus and ecommerce as a whole, keeping up to date with the latest industry trends. Working with senior management to improve internal processes.
Who we’re looking for
2+ years working as a project manager or account handler, preferably in a busy agency environment.
2+ years working in ecommerce.
Experience working with stakeholders.
Comfortable in a fast-paced environment.
Someone with a positive, personable attitude that loves to build relationships.
A big-picture thinker that can help clients grow their business post-launch.
An organised, passionate self-starter with an eye for details and the ability to spot problems early on in a project.
A problem solver that doesn’t shy away from complex issues – someone who will find creative solutions, educating themself where necessary.
A confident presenter with exceptional communication skills, capable of selling Juno to new leads.
Brownie points:
Experience with Shopify Plus.
Experience with other ecommerce platforms, such as Magento, BigCommerce, Salesforce Commerce Cloud, etc.
Experience with re-platforming web stores.
Experience with iPaaS or integration software.
A competitive salary
Work from anywhere!
Flexible hours
Access to Perkbox
Regular office outings (on-hold during the pandemic)
Work with some of the industry’s most exciting brands
Apply for this role
If you think you’d be a good fit for this job, simply fill out the application form below – we look forward to hearing from you!